FAQ's
1. Where does NiftySole ship?
We ship worldwide. Orders within the UK are billed in GBP (£), while international orders are billed in USD ($).
2. How long will my order take to arrive?
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United Kingdom: 5–8 business days
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International: 10–60 business days (delivery times may vary based on location and customs clearance)
3. How much does shipping cost?
We offer free standard shipping worldwide. If express shipping is available, you’ll see it as an option at checkout for an extra fee.
4. How can I track my order?
Once your order ships, we’ll email you a tracking link so you can follow your package in real-time.
5. What payment methods do you accept?
We currently accept:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Diners Club
- Discover
6. What currency will I be charged in?
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UK customers are charged in GBP (£).
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International customers are charged in USD ($).
7. Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, please contact us immediately at help@niftysole.shop Once dispatched, orders cannot be modified or canceled.
8. What is your return policy?
We accept returns for unused, unworn shoes within 30 days of delivery. For more details, please review our Return & Refund Policy.
9. Do I have to pay customs or import taxes?
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UK Customers: All taxes are included in your order total.
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International Customers: Customs fees or import duties may apply depending on your country’s regulations. These costs are the buyer’s responsibility.
10. How do I contact customer support?
You can reach us anytime at help@niftysole.shop. Our team will be happy to assist you.
Contact Information
Trade Name: Niftysole
Email Support: help@niftysole.shop
Phone Support: +44 (7362) 342210
Mailing Address: 113 Preston New Road, Blackburn, BB2 6BJ, United Kingdom
Support Hours: Mon-Fri: 9am-5pm | Sat-Sun: Closed